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Author Question: The primary contribution of Babich's customer satisfaction models is that it stresses the importance ... (Read 158 times)

kamilo84

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on: Jun 28, 2018
The primary contribution of Babich's customer satisfaction models is that it stresses the importance of knowing _____ satisfaction ratings.
 A) customer
  B) supplier
  C) employee
  D) competitor
  E) stock holder

Question 2

Procter & Gamble is well known for its use of __________ branding because every product in P&G's portfolio has a different brand name.
 A) differentiated
  B) individual
  C) corporate
  D) segmented
  E) family


hugthug12

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Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

B


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kamilo84

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Reply #2 on: Jun 28, 2018
Thank you


hugthug12

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Reply #3 on: Jun 28, 2018
No problemo


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