This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Prudential's piece of the rock is a good example of which of the following guidelines for developing ... (Read 217 times)

acc299

  • Hero Member
  • *****
  • Posts: 569
on: Jun 28, 2018
Prudential's piece of the rock is a good example of which of the following guidelines for developing service communications?
 A) Tangibilize the intangible.
  B) Promise what is possible.
  C) Reduce consumer fears about variation in performance.
  D) Make the service more abstract.
  E) Feature the working relationship between provider and customer.

Question 2

A SWOT analysis assesses the fit between what a firm can and cannot do (strengths and weaknesses), and the environmental conditions working for and against the firm (opportunities and threats).
 
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

bulacsom

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 28, 2018
Answer to Question 1

A

Answer to Question 2

True


acc299

  • Member
  • Posts: 569
Reply 2 on: Jun 28, 2018
Excellent

nathang24

  • Member
  • Posts: 314
Reply 3 on: Yesterday
Great answer, keep it coming :)

« previous next »
 

Did you know?

About 3.2 billion people, nearly half the world population, are at risk for malaria. In 2015, there are about 214 million malaria cases and an estimated 438,000 malaria deaths.

Did you know?

As the western states of America were settled, pioneers often had to drink rancid water from ponds and other sources. This often resulted in chronic diarrhea, causing many cases of dehydration and death that could have been avoided if clean water had been available.

Did you know?

Throughout history, plants containing cardiac steroids have been used as heart drugs and as poisons (e.g., in arrows used in combat), emetics, and diuretics.

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Did you know?

Although puberty usually occurs in the early teenage years, the world's youngest parents were two Chinese children who had their first baby when they were 8 and 9 years of age.

Elephant Rock Elephant Rock
Centers for disease control and prevention guidelines Centers for disease control and prevention guidelines
The paper test involves holding a piece of paper near the tailpipe of an idling engine. A good ... The paper test involves holding a piece of paper near the tailpipe of an idling engine. A good ...
A three-piece filler tube assembly. A three-piece filler tube assembly.
Deforestation in developing nations Deforestation in developing nations
Carrots are a good source of vitamin A Carrots are a good source of vitamin A
Video: Sister chromatids of a metaphase chromosome animation

For a complete list of videos, visit our video library