This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Prudential's piece of the rock is a good example of which of the following guidelines for developing ... (Read 200 times)

acc299

  • Hero Member
  • *****
  • Posts: 569
on: Jun 28, 2018
Prudential's piece of the rock is a good example of which of the following guidelines for developing service communications?
 A) Tangibilize the intangible.
  B) Promise what is possible.
  C) Reduce consumer fears about variation in performance.
  D) Make the service more abstract.
  E) Feature the working relationship between provider and customer.

Question 2

A SWOT analysis assesses the fit between what a firm can and cannot do (strengths and weaknesses), and the environmental conditions working for and against the firm (opportunities and threats).
 
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

bulacsom

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 28, 2018
Answer to Question 1

A

Answer to Question 2

True


acc299

  • Member
  • Posts: 569
Reply 2 on: Jun 28, 2018
Great answer, keep it coming :)

kusterl

  • Member
  • Posts: 315
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

About 600,000 particles of skin are shed every hour by each human. If you live to age 70 years, you have shed 105 pounds of dead skin.

Did you know?

Vaccines prevent between 2.5 and 4 million deaths every year.

Did you know?

Blood in the urine can be a sign of a kidney stone, glomerulonephritis, or other kidney problems.

Did you know?

Most women experience menopause in their 50s. However, in 1994, an Italian woman gave birth to a baby boy when she was 61 years old.

Did you know?

Medications that are definitely not safe to take when breastfeeding include radioactive drugs, antimetabolites, some cancer (chemotherapy) agents, bromocriptine, ergotamine, methotrexate, and cyclosporine.

Guidelines for telephone are verbal orders Guidelines for telephone are verbal orders
Guidelines for proper blood pressure cuff size Guidelines for proper blood pressure cuff size
Password Guidelines Password Guidelines
Wellness Guidelines Wellness Guidelines
Guidelines for Massage and Medications Guidelines for Massage and Medications
Avocados are a good source of pantothenic acid, dietary fiber, vitamin K Avocados are a good source of pantothenic acid, dietary fiber, vitamin K
Video: Deglutition

For a complete list of videos, visit our video library