This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Prudential's piece of the rock is a good example of which of the following guidelines for developing ... (Read 218 times)

acc299

  • Hero Member
  • *****
  • Posts: 569
on: Jun 28, 2018
Prudential's piece of the rock is a good example of which of the following guidelines for developing service communications?
 A) Tangibilize the intangible.
  B) Promise what is possible.
  C) Reduce consumer fears about variation in performance.
  D) Make the service more abstract.
  E) Feature the working relationship between provider and customer.

Question 2

A SWOT analysis assesses the fit between what a firm can and cannot do (strengths and weaknesses), and the environmental conditions working for and against the firm (opportunities and threats).
 
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

bulacsom

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 28, 2018
Answer to Question 1

A

Answer to Question 2

True


acc299

  • Member
  • Posts: 569
Reply 2 on: Jun 28, 2018
YES! Correct, THANKS for helping me on my review

fatboyy09

  • Member
  • Posts: 358
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

According to the American College of Allergy, Asthma & Immunology, more than 50 million Americans have some kind of food allergy. Food allergies affect between 4 and 6% of children, and 4% of adults, according to the CDC. The most common food allergies include shellfish, peanuts, walnuts, fish, eggs, milk, and soy.

Did you know?

When Gabriel Fahrenheit invented the first mercury thermometer, he called "zero degrees" the lowest temperature he was able to attain with a mixture of ice and salt. For the upper point of his scale, he used 96°, which he measured as normal human body temperature (we know it to be 98.6° today because of more accurate thermometers).

Did you know?

Barbituric acid, the base material of barbiturates, was first synthesized in 1863 by Adolph von Bayer. His company later went on to synthesize aspirin for the first time, and Bayer aspirin is still a popular brand today.

Did you know?

Coca-Cola originally used coca leaves and caffeine from the African kola nut. It was advertised as a therapeutic agent and "pickerupper." Eventually, its formulation was changed, and the coca leaves were removed because of the effects of regulation on cocaine-related products.

Did you know?

Eat fiber! A diet high in fiber can help lower cholesterol levels by as much as 10%.

Structure of an ovule developing into a seed. Structure of an ovule developing into a seed.
Volcanoes Are Rock Factories Volcanoes Are Rock Factories
Adult Blood Pressure Guidelines Adult Blood Pressure Guidelines
Summary of Guidelines for Safe Use of Moist Hot Packs Before and During Massage Summary of Guidelines for Safe Use of Moist Hot Packs Before and During Massage
Pelvic rock. Place your right hand over the recipient’s left hip bone. Place your left hand over ... Pelvic rock. Place your right hand over the recipient’s left hip bone. Place your left hand over ...
Good Old War - Part Of Me [Audio] Good Old War - Part Of Me [Audio]
Video: Primary Active Transport - electrochemical gradient and ion transport / water movement

For a complete list of videos, visit our video library