In which of the following postpurchase models do consumers ...

[future617RT]

In which of the following postpurchase models do consumers evaluate services by comparing expectations with perceptions?
 A) the role congruence model
  B) the perceived-control model
  C) the expectancy disconfirmation model
  D) the script perspective
  E) the servuction model

Question 2

The four Ps of the marketing mix consist of product, positioning, pricing, and promotion.
 
 Indicate whether the statement is true or false

[yahahah24021]

Answer to Question 1

C

Answer to Question 2

False

[future617RT]

Gracias!

[xthemafja]

Excellent