« previous next »

Author Question: The actual performance by the service provider is of little relevance compared to the customer's ... (Read 66 times)

TVarnum

  • Hero Member
  • *****
  • Posts: 548
on: Jun 28, 2018
The actual performance by the service provider is of little relevance compared to the customer's perception of the service.
 
 Indicate whether the statement is true or false

Question 2

For services, capacity is a substitute for inventory.
 
 Indicate whether the statement is true or false


katkat_flores

  • Sr. Member
  • ****
  • Posts: 328
Reply #1 on: Jun 28, 2018
Answer to Question 1

True

Answer to Question 2

True


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

More than nineteen million Americans carry the factor V gene that causes blood clots, pulmonary embolism, and heart disease.

Did you know?

The average office desk has 400 times more bacteria on it than a toilet.

Did you know?

Stroke kills people from all ethnic backgrounds, but the people at highest risk for fatal strokes are: black men, black women, Asian men, white men, and white women.

Did you know?

There are major differences in the metabolism of morphine and the illegal drug heroin. Morphine mostly produces its CNS effects through m-receptors, and at k- and d-receptors. Heroin has a slight affinity for opiate receptors. Most of its actions are due to metabolism to active metabolites (6-acetylmorphine, morphine, and morphine-6-glucuronide).

Did you know?

Elderly adults are living longer, and causes of death are shifting. At the same time, autopsy rates are at or near their lowest in history.

Meta-analysis of 18 studies shows that aerobic exercise causes better performance in older adults on Meta-analysis of 18 studies shows that aerobic exercise causes better performance in older adults on
Grace Service, a YMCA missionary, explained that these porters worked at the base of Mount Omei in S Grace Service, a YMCA missionary, explained that these porters worked at the base of Mount Omei in S
Electronic service information is available from aftermarket sources, such as All-Data and ... Electronic service information is available from aftermarket sources, such as All-Data and ...
Performance Elements in the Art of Massage Performance Elements in the Art of Massage
Hubbard’s Predication of Peak in U.S Oil Production with Actual Data Hubbard’s Predication of Peak in U.S Oil Production with Actual Data
Fluid Intake Affects Fitness and Performance Fluid Intake Affects Fitness and Performance
Video: Primary and secondary response to infection

For a complete list of videos, visit our video library