Author Question: Which of the following is an element of the customer interface? A) Relationship dynamics. B) Core ... (Read 76 times)

P68T

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Which of the following is an element of the customer interface?
 A) Relationship dynamics.
  B) Core processes.
  C) Pricing structure.
  D) All of the answer choices.
  E) Both relationship dynamics and pricing structure.

Question 2

All of the following are elements that determine how a firm chooses to compete except:
 A) the business mission.
  B) the product scope.
  C) the basis for differentiation.
  D) the core process processes.



Loise Hard

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Answer to Question 1

E

Answer to Question 2

D



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