Author Question: In order to maintain high customer satisfaction, it is often important for salespeople to form close ... (Read 86 times)

hbsimmons88 · **on:** Jun 28, 2018

In order to maintain high customer satisfaction, it is often important for salespeople to form close internal partnerships with their customer service personnel.

Indicate whether the statement is true or false

Question 2

Advanced Technologies, Inc faces a forecasting dilemma. They wish to evaluate the level of sales that a new technology might enjoy in 2018. Historical data is limited and of little value since the new product is not well defined and the product concept is unique. Which forecasting approach would appear to be most appropriate?
A) time series analysis
B) input/output analysis
C) the sales force composite
D) regression analysis
E) the Delphi method