This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: A salesperson should determine ahead of time what a customer is going to complain about so that the ... (Read 110 times)

kfurse

  • Hero Member
  • *****
  • Posts: 590
on: Jun 28, 2018
A salesperson should determine ahead of time what a customer is going to complain about so that the customer does not have to go through the process of explaining it.
 
 Indicate whether the statement is true or false

Question 2

For transactional customers, the business marketer should:
 A) see that operational linkages are designed into the relationship to keep product and service offerings aligned with customer needs.
  B) directly assist the customer with planning and strategy issues.
  C) focus primary attention on the purchasing staff.
  D) all of the answer choices


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Chou

  • Sr. Member
  • ****
  • Posts: 335
Reply #1 on: Jun 28, 2018
Answer to Question 1

F

Answer to Question 2

C


kfurse

  • Member
  • Posts: 590
Reply 2 on: Jun 28, 2018
Excellent

hollysheppard095

  • Member
  • Posts: 339
Reply 3 on: Yesterday
Great answer, keep it coming :)

« previous next »
 

Did you know?

The average person is easily confused by the terms pharmaceutics and pharmacology, thinking they are one and the same. Whereas pharmaceutics is the science of preparing and dispensing drugs (otherwise known as the science of pharmacy), pharmacology is the study of medications.

Did you know?

The cure for trichomoniasis is easy as long as the patient does not drink alcoholic beverages for 24 hours. Just a single dose of medication is needed to rid the body of the disease. However, without proper precautions, an individual may contract the disease repeatedly. In fact, most people develop trichomoniasis again within three months of their last treatment.

Did you know?

Inotropic therapy does not have a role in the treatment of most heart failure patients. These drugs can make patients feel and function better but usually do not lengthen the predicted length of their lives.

Did you know?

Immunoglobulin injections may give short-term protection against, or reduce severity of certain diseases. They help people who have an inherited problem making their own antibodies, or those who are having certain types of cancer treatments.

Did you know?

All patients with hyperparathyroidism will develop osteoporosis. The parathyroid glands maintain blood calcium within the normal range. All patients with this disease will continue to lose calcium from their bones every day, and there is no way to prevent the development of osteoporosis as a result.

In 2008, the U.S. economy suffered a gaping wound as several trillion dollars were ripped out of it. In 2008, the U.S. economy suffered a gaping wound as several trillion dollars were ripped out of it.
The first commercially successful typewriter, manufactured in quantity beginning in 1874, surely fue The first commercially successful typewriter, manufactured in quantity beginning in 1874, surely fue
Flowchart to determine if a species is autotroph, heterotroph, or a subtype Flowchart to determine if a species is autotroph, heterotroph, or a subtype
A DC voltage is applied across the spark plug gap after the plug fires and the circuit can determine ... A DC voltage is applied across the spark plug gap after the plug fires and the circuit can determine ...
Step 8 is very important. Be sure that the customer’s concern has been corrected. Step 8 is very important. Be sure that the customer’s concern has been corrected.
Middle adults usually have more time to focus attention on their relationships Middle adults usually have more time to focus attention on their relationships
Video: Chemical Messengers Animation

For a complete list of videos, visit our video library