This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Which of the following is the best method for reducing customer complaints a salesperson can ... (Read 154 times)

sc00by25

  • Hero Member
  • *****
  • Posts: 596
on: Jun 28, 2018
Which of the following is the best method for reducing customer complaints a salesperson can utilize?
 a. Manage customer expectations (e.g., don't over promise)
  b. Follow up daily or even hourly with the order fulfillment department
  c. Offer the customer discount at the first sign of trouble to
  d. Avoid contacting the customer until several weeks after the product is delivered
  e. Both b and c are correct

Question 2

A significant increase in the price of gasoline that leads to a decrease in the purchases of new automobiles is an example of the impact of which environmental force?
 A) economic factors.
  B) political and legal factors.
  C) technological factors.
  D) all of the answer choices.
  E) both economic factors and technological factors.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

dreamfighter72

  • Sr. Member
  • ****
  • Posts: 355
Reply #1 on: Jun 28, 2018
Answer to Question 1

A

Answer to Question 2

A


sc00by25

  • Member
  • Posts: 596
Reply 2 on: Jun 28, 2018
YES! Correct, THANKS for helping me on my review

helenmarkerine

  • Member
  • Posts: 324
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

The human body produces and destroys 15 million blood cells every second.

Did you know?

When blood is deoxygenated and flowing back to the heart through the veins, it is dark reddish-blue in color. Blood in the arteries that is oxygenated and flowing out to the body is bright red. Whereas arterial blood comes out in spurts, venous blood flows.

Did you know?

Though newer “smart” infusion pumps are increasingly becoming more sophisticated, they cannot prevent all programming and administration errors. Health care professionals that use smart infusion pumps must still practice the rights of medication administration and have other professionals double-check all high-risk infusions.

Did you know?

Fatal fungal infections may be able to resist newer antifungal drugs. Globally, fungal infections are often fatal due to the lack of access to multiple antifungals, which may be required to be utilized in combination. Single antifungals may not be enough to stop a fungal infection from causing the death of a patient.

Did you know?

There used to be a metric calendar, as well as metric clocks. The metric calendar, or "French Republican Calendar" divided the year into 12 months, but each month was divided into three 10-day weeks. Each day had 10 decimal hours. Each hour had 100 decimal minutes. Due to lack of popularity, the metric clocks and calendars were ended in 1795, three years after they had been first marketed.

Emphysema. (a) Illustration comparing normal lungs and emphysemic lungs. The inserts illustrate how Emphysema. (a) Illustration comparing normal lungs and emphysemic lungs. The inserts illustrate how
The Scientific Method The Scientific Method
Retrograde Tracing Method Retrograde Tracing Method
Solid-phase synthesis of oligonucleotides by the phosphoramidite method Solid-phase synthesis of oligonucleotides by the phosphoramidite method
Respirator decision logic based on the EPA method. It is very important to know when to use supplied ... Respirator decision logic based on the EPA method. It is very important to know when to use supplied ...
Plot of Land (Modified Offset Method) Plot of Land (Modified Offset Method)
Video: Magnetic resonance imaging (MRI)

For a complete list of videos, visit our video library