A product like Ivory Soap has been around for a long time, and many consumers are avid fans and will never buy anything else. Because of the well-established brand preferences, brand managers should:
a. increase advertising to increase sales.
b. grow sales volume with price discounting.
c. maintain the status quo of advertising and pricing levels.
d. both increase advertising and decrease prices.
Question 2
Expertise is unimportant to a salesperson's ability to be perceived as competent.
Indicate whether the statement is true or false