Author Question: Which of the following training topics does not include information that will help salespeople earn ... (Read 68 times)

soccerdreamer_17

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Which of the following training topics does not include information that will help salespeople earn trust?
 a. Company policies
  b. Competitive knowledge
  c. Product knowledge
  d. Developing customer relationships
  e. All of the above will help salespeople learn how to earn trust.

Question 2

Marc is responsible for determining how to interpret and classify responses to open-ended questions on a questionnaire. The rules he comes up with for interpreting, classifying, and recording data are called:
 a. encryptions.
 b. nodes.
 c. codes.
 d. records.



Sweetkitty24130

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Answer to Question 1

E

Answer to Question 2

c



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