« previous next »

Author Question: Susan is a new sales rep who does not yet possess a great deal of product knowledge. She is often ... (Read 104 times)

AEWBW

  • Hero Member
  • *****
  • Posts: 579
on: Jun 28, 2018
Susan is a new sales rep who does not yet possess a great deal of product knowledge. She is often asked questions to which she does not know the answer. By being up front with her customers about not knowing the answers, Susan builds trust because she is perceived as:
 a. An expert
  b. Candid
  c. Compatible
  d. Competent
  e. Helpful

Question 2

Error that the respondent is not responsible for creating, such as when the interviewer marks a response incorrectly, is called:
 a. sampling error.
 b. editing error.
 c. respondent error.
 d. nonrespondent error.


mjbamaung

  • Sr. Member
  • ****
  • Posts: 343
Reply #1 on: Jun 28, 2018
Answer to Question 1

B

Answer to Question 2

d


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Critical care patients are twice as likely to receive the wrong medication. Of these errors, 20% are life-threatening, and 42% require additional life-sustaining treatments.

Did you know?

Patients should never assume they are being given the appropriate drugs. They should make sure they know which drugs are being prescribed, and always double-check that the drugs received match the prescription.

Did you know?

In 2006, a generic antinausea drug named ondansetron was approved. It is used to stop nausea and vomiting associated with surgery, chemotherapy, and radiation therapy.

Did you know?

According to the FDA, adverse drug events harmed or killed approximately 1,200,000 people in the United States in the year 2015.

Did you know?

Common abbreviations that cause medication errors include U (unit), mg (milligram), QD (every day), SC (subcutaneous), TIW (three times per week), D/C (discharge or discontinue), HS (at bedtime or "hours of sleep"), cc (cubic centimeters), and AU (each ear).

Great Blue Lobelia Great Blue Lobelia
Great Laurel Great Laurel
The first commercially successful typewriter, manufactured in quantity beginning in 1874, surely fue The first commercially successful typewriter, manufactured in quantity beginning in 1874, surely fue
Portraits of great apes Portraits of great apes
Allows access to the nut that has a stud plus other locations needing great depth, such as spark ... Allows access to the nut that has a stud plus other locations needing great depth, such as spark ...
Product & Process Influences - Sterile Products Product & Process Influences - Sterile Products
Video: Inflammation Animation

For a complete list of videos, visit our video library