Olivia is a young mother whose little girl is six months old. She ...

[karen]

Olivia is a young mother whose little girl is six months old. She has recently purchased a stage 2 car-seat and installed it in her car. For several weeks after purchasing the seat, Olivia has continued to look at other brands of car-seats, gathering information from manufacturers and retailers as well as consumer reviews so that she will feel better about the brand decision she made. Olivia is most likely experiencing ______________.
 a. customer satisfaction
 b. cognitive responses
 c. brand attitude development
 d. cognitive dissonance

Question 2

Tables representing hypothetical results in research proposals are called:
 a. preliminary tables.
 b. primary tables.
 c. dummy tables.
 d. what if tables.

[angrybirds13579]

Answer to Question 1

d

Answer to Question 2

c

[karen]

Gracias!

[nanny]

TYSM