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Author Question: The marketing concept emphasizes a cross-functional approach to long-term profitability. Indicate ... (Read 97 times)

c0205847

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on: Jun 28, 2018
The marketing concept emphasizes a cross-functional approach to long-term profitability.
 
 Indicate whether the statement is true or false

Question 2

When customers become dissatisfied, what is the primary means of regaining the customer?
 a. through an empowered frontline employee
  b. a free sample
  c. a discount
  d. through interviews


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krakiolit

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Reply #1 on: Jun 28, 2018
Answer to Question 1

T

Answer to Question 2

a


c0205847

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Reply #2 on: Jun 28, 2018
Thank you


krakiolit

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Reply #3 on: Jun 28, 2018
No problemo


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