In general, it is better to have too little technical detail than ...

[Diane]

In general, it is better to have too little technical detail than too much in an oral report.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Consumers prefer self-service when:
 a. it has nothing to do with technology.
  b. when it works properly to meet their needs.
  c. when there are no other reasonable alternatives.
  d. they have severe anger.

[gabrielle_lawrence]

Answer to Question 1

True

Answer to Question 2

b

[Diane]

Excellent

[Joy Chen]

Thanks for the timely response, appreciate it