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Author Question: ARPANET was designed as a user-friendly network that would connect businesses around the globe. a. ... (Read 23 times)

nmorano1

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on: Jun 28, 2018
ARPANET was designed as a user-friendly network that would connect businesses around the globe.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Themes that recur frequently in the discussion of customer service include:
 a. the high cost of exceptional customer care.
  b. the need to invest time and resources in providing good customer care.
  c. the recognition that quality management concepts are ineffective in the area of customer service.


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scikid

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Reply #1 on: Jun 28, 2018
Answer to Question 1

False

Answer to Question 2

B


nmorano1

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Reply 2 on: Jun 28, 2018
Thanks for the timely response, appreciate it

isabelt_18

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Reply 3 on: Yesterday
Gracias!

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