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Author Question: In addition to the content of communications, the _____ of the communication can also be used as an ... (Read 136 times)

saraeharris

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on: Jun 28, 2018
In addition to the content of communications, the _____ of the communication can also be used as an approach to handling objections.
 a. form
  b. channel
  c. receiver
  d. sender
  e. noise

Question 2

All of the following are approaches a salesperson could take to handling objections except _____.
 a. concede to some parts of the objection
  b. dispute the objection
  c. address the objection later in the presentation
  d. use humor to relieve tension about the objection
  e. return to the SPIN method


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lorealeza77

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Reply #1 on: Jun 28, 2018
Answer to Question 1

a

Answer to Question 2

e


saraeharris

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Reply 2 on: Jun 28, 2018
Great answer, keep it coming :)

tranoy

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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