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Author Question: ______ is an approach to handling objections that focuses on the relative position of dominance, ... (Read 46 times)

vicky

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  • Posts: 586
on: Jun 28, 2018
______ is an approach to handling objections that focuses on the relative position of dominance, deference, or equality that buyers and sellers put themselves in as a result of dialog between the two.
 a. The SPIN method
  b. Technical selling
  c. Relational communications
  d. Empathy
  e. Deference

Question 2

Specific characteristics of high-performers include
 a. depth of knowledge.
  b. breadth of knowledge.
  c. adaptability.
  d. extended focus.
  e. All of these are correct.


TheNamesImani

  • Sr. Member
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  • Posts: 334
Reply #1 on: Jun 28, 2018
Answer to Question 1

c

Answer to Question 2

e


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