Brandon walks around behind purchasing agent Shannon as she looks ...

[Yi-Chen]

Brandon walks around behind purchasing agent Shannon as she looks at the pamphlet describing Hyster's new conveyor system. Shannon stands up and walks to a table on the other side of her office. Brandon follows, but he does not understand the ____ communication Shannon is sending.
 A) tactile
  B) proxemic
  C) kinesic
  D) verbal
  E) promotional

Question 2

A shoe retailer uses its marketing database to run an RFM analysis on its customers. The F in RFM stands for frequency and refers to the number of times a customer
 a. was reached with any kind of advertising message.
  b. was reached through a direct marketing medium.
  c. bought a product from the company.
  d. bought a product from a certain product category.

[pocatato]

Answer to Question 1

B

Answer to Question 2

C