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Author Question: When a respondent to a series of customer satisfaction questions on a Marriott Hotel form that are ... (Read 46 times)

Diane

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on: Jun 29, 2018
When a respondent to a series of customer satisfaction questions on a Marriott Hotel form that are scored on a 10-point scale ranging from 1 to 10 answers 10 to every one of the rating items, what type of bias does this represent?
 a. Social desirability bias
 b. Acquiescence bias
 c. Deliberate falsification
 d. Extremity bias

Question 2

In an attempt to not lose money in a price war, the only two supermarkets in a small town agree not to lower the price of their Butterball Turkeys below 1.49/pound for the upcoming holiday season. This can be classified as:
 a. phony pricing restrictions.
 b. vertical price fixing.
 c. predatory price fixing.
 d. horizontal price fixing.
 e. neighborhood price fixing.


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Sierray

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Reply #1 on: Jun 29, 2018
Answer to Question 1

d

Answer to Question 2

d


Diane

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Reply 2 on: Jun 29, 2018
Excellent

flexer1n1

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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