When a respondent to a series of customer satisfaction questions ...

[Diane]

When a respondent to a series of customer satisfaction questions on a Marriott Hotel form that are scored on a 10-point scale ranging from 1 to 10 answers 10 to every one of the rating items, what type of bias does this represent?
 a. Social desirability bias
 b. Acquiescence bias
 c. Deliberate falsification
 d. Extremity bias

Question 2

In an attempt to not lose money in a price war, the only two supermarkets in a small town agree not to lower the price of their Butterball Turkeys below 1.49/pound for the upcoming holiday season. This can be classified as:
 a. phony pricing restrictions.
 b. vertical price fixing.
 c. predatory price fixing.
 d. horizontal price fixing.
 e. neighborhood price fixing.

[Sierray]

Answer to Question 1

d

Answer to Question 2

d

[Diane]

Thanks for the timely response, appreciate it

[Hdosisshsbshs]

Gracias!