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Author Question: The key to managing new online marketing processes will be a. hiring and training competent customer ... (Read 31 times)

Pea0909berry

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on: Jun 29, 2018
The key to managing new online marketing processes will be
 a. hiring and training competent customer service representatives.
  b. technology and automation.
  c. more specialized education and research.
  d. predicting the future with greater accuracy.
  e. minimizing the impact of change until it is better understood.

Question 2

The concept of ________ consists of rework and disposal efforts.
 a. The hidden factory
 b. Continuous improvement
 c. Zero defects
 d. Kaizen
 e. Six Sigma


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shaquita

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Reply #1 on: Jun 29, 2018
Answer to Question 1

B

Answer to Question 2

a


Pea0909berry

  • Member
  • Posts: 573
Reply 2 on: Jun 29, 2018
YES! Correct, THANKS for helping me on my review

ryhom

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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