_________________ is a gesture that is designed not to provide a ...

[imowrer]

_________________ is a gesture that is designed not to provide a replacement service but to communicate to the customer that the organization takes responsibility for his/her disappointment and is willing to pay a price for its failure.
 Fill in the blank(s) with correct word

Question 2

Pay-per-click is an advertising revenue model where the advertiser is charged by the number of people who click on, or tap, the ad to pull it up for more information or to see the ad in entirety.
 a. True
  b. False
 Indicate whether the statement is true or false

[kingfahad97]

Answer to Question 1

Symbolic Atonement

Answer to Question 2

True

[imowrer]

Thank you

[kingfahad97]

Happy to help you