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Author Question: A(n) ____________ is any contact with a service organization that the customer may use to evaluate ... (Read 113 times)

kfurse

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on: Jun 29, 2018
A(n) ____________ is any contact with a service organization that the customer may use to evaluate the service.
 Fill in the blank(s) with correct word

Question 2

Virtual identity is how the consumer or brand uses images and text online to construct or showcase its identity.
 a. True
  b. False
 Indicate whether the statement is true or false


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ryrychapman11

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Reply #1 on: Jun 29, 2018
Answer to Question 1

Moment of Truth

Answer to Question 2

True


kfurse

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Reply 2 on: Jun 29, 2018
Excellent

brbarasa

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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