When measuring service performance, it is recommended that ...

[ereecah]

When measuring service performance, it is recommended that measurements be taken on a random basis rather than continuously (i.e., on a regular basis).
 
 Indicate whether the statement is true or false

Question 2

You are looking at figures and trying to understand the overall message weight for your client's shaving cream ads.
  You remind yourself that some people who watched the ad on a TV program may have also seen it in a magazine. This is called:
 a. between-vehicle duplication.
  b. micro-target.
  c. within-vehicle duplication.
  d. below-the-line promotion.

[Swizqar]

Answer to Question 1

F

Answer to Question 2

a

[ereecah]

Excellent

[alexanderhamilton]

Gracias!