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Author Question: Advertising in the early 1800s was widely considered an embarrassment, and firms risked their credit ... (Read 73 times)

ss2343

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on: Jun 29, 2018
Advertising in the early 1800s was widely considered an embarrassment, and firms risked their credit ratings due to their advertising, because banks considered its use a sign of financial weakness.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Service performance measurement seeks to understand the customers' and the employees' points of view in order to determine what an organization is doing right or wrong.
 
 Indicate whether the statement is true or false


31809pancho

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Reply #1 on: Jun 29, 2018
Answer to Question 1

True

Answer to Question 2

T


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