Author Question: In the mid-1800s, mass-circulation magazines began to make national advertising possible, and ... (Read 120 times)

Yolanda · **on:** Jun 29, 2018

In the mid-1800s, mass-circulation magazines began to make national advertising possible, and national advertising began to make national brands possible.
a. True
b. False
Indicate whether the statement is true or false

Question 2

Even if it fails, it is better for a service provider to make an effort at service recovery than to make no recovery effort at all.

Indicate whether the statement is true or false