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Author Question: Which of the following is NOT one of the building blocks of customer service? a. improvise b. be ... (Read 109 times)

imowrer

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on: Jun 29, 2018
Which of the following is NOT one of the building blocks of customer service?
 a. improvise
  b. be willing to change
  c. listen to customers
  d. provide friendly services

Question 2

Research has demonstrated that quality has a significant impact on an organization's bottom line.
 
 Indicate whether the statement is true or false


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morganmarie791

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Reply #1 on: Jun 29, 2018
Answer to Question 1

A. The correct building block is Plan your work, work your plan

Answer to Question 2

T


imowrer

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Reply 2 on: Jun 29, 2018
YES! Correct, THANKS for helping me on my review

jackie

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Reply 3 on: Yesterday
Excellent

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