This topic contains a solution. Click here to go to the answer

Author Question: Which of the following is NOT one of the building blocks of customer service? a. improvise b. be ... (Read 112 times)

imowrer

  • Hero Member
  • *****
  • Posts: 514
Which of the following is NOT one of the building blocks of customer service?
 a. improvise
  b. be willing to change
  c. listen to customers
  d. provide friendly services

Question 2

Research has demonstrated that quality has a significant impact on an organization's bottom line.
 
 Indicate whether the statement is true or false



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

morganmarie791

  • Sr. Member
  • ****
  • Posts: 336
Answer to Question 1

A. The correct building block is Plan your work, work your plan

Answer to Question 2

T




imowrer

  • Member
  • Posts: 514
Reply 2 on: Jun 29, 2018
Great answer, keep it coming :)


bassamabas

  • Member
  • Posts: 294
Reply 3 on: Yesterday
:D TYSM

 

Did you know?

Parkinson's disease is both chronic and progressive. This means that it persists over a long period of time and that its symptoms grow worse over time.

Did you know?

People with high total cholesterol have about two times the risk for heart disease as people with ideal levels.

Did you know?

Coca-Cola originally used coca leaves and caffeine from the African kola nut. It was advertised as a therapeutic agent and "pickerupper." Eventually, its formulation was changed, and the coca leaves were removed because of the effects of regulation on cocaine-related products.

Did you know?

Chronic necrotizing aspergillosis has a slowly progressive process that, unlike invasive aspergillosis, does not spread to other organ systems or the blood vessels. It most often affects middle-aged and elderly individuals, spreading to surrounding tissue in the lungs. The disease often does not respond to conventionally successful treatments, and requires individualized therapies in order to keep it from becoming life-threatening.

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

For a complete list of videos, visit our video library