This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The _______________ strategy seeks to gain a competitive advantage by ______________. a. ... (Read 270 times)

Wadzanai

  • Hero Member
  • *****
  • Posts: 528
on: Jun 29, 2018
The _______________ strategy seeks to gain a competitive advantage by ______________.
 a. Sur/petition, focusing on customer relationship management to build strong long-term customer loyalty
  b. Dramatizing the Performance, effectively managing the frontstage and backstage areas, the employees, and the customers
  c. Jazz Your Delivery, using modern communication and transportation technology to maintain close contact with employees and customers
  d. Harnessing Technology, surpassing competition by creating value monopolies
  e. Build Relationships, teaching service employees improvisational techniques to strengthen their ability to serve the customer

Question 2

Casual dining places have, generally, targeted which group as their primary customer group?
 a. children between ages 2-10
  b. senior citizens with disabilities
  c. college freshmen
  d. adults of all ages


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

bobsmith

  • Sr. Member
  • ****
  • Posts: 316
Reply #1 on: Jun 29, 2018
Answer to Question 1

b

Answer to Question 2

D. Adults of all ages who might appreciate a casual dining experience with food pleasing customers with adult-oriented food interests, in contrast to a food menu that focuses upon children's' interests and tastes.


Wadzanai

  • Member
  • Posts: 528
Reply 2 on: Jun 29, 2018
:D TYSM

Sarahjh

  • Member
  • Posts: 370
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

Earwax has antimicrobial properties that reduce the viability of bacteria and fungus in the human ear.

Did you know?

Signs and symptoms that may signify an eye tumor include general blurred vision, bulging eye(s), double vision, a sensation of a foreign body in the eye(s), iris defects, limited ability to move the eyelid(s), limited ability to move the eye(s), pain or discomfort in or around the eyes or eyelids, red or pink eyes, white or cloud spots on the eye(s), colored spots on the eyelid(s), swelling around the eyes, swollen eyelid(s), and general vision loss.

Did you know?

Side effects from substance abuse include nausea, dehydration, reduced productivitiy, and dependence. Though these effects usually worsen over time, the constant need for the substance often overcomes rational thinking.

Did you know?

Elderly adults are at greatest risk of stroke and myocardial infarction and have the most to gain from prophylaxis. Patients ages 60 to 80 years with blood pressures above 160/90 mm Hg should benefit from antihypertensive treatment.

Did you know?

Oliver Wendell Holmes is credited with introducing the words "anesthesia" and "anesthetic" into the English language in 1846.

Arctic and alpine cushion plant form and orientation increases heat gain from sunlight and the surro Arctic and alpine cushion plant form and orientation increases heat gain from sunlight and the surro
A substrate and its competitive inhibitor A substrate and its competitive inhibitor
The average weight gain between Thanksgiving and New Year's Day is about a pound The average weight gain between Thanksgiving and New Year's Day is about a pound
Project Management: Achieving Competitive Advantage Project Management: Achieving Competitive Advantage
How to calculate the gain and loss gene numbers with low bootstrap of phylogenetic tree? How to calculate the gain and loss gene numbers with low bootstrap of phylogenetic tree?
Juan's Software Service Company is in a perfectly competitive market. Juan has total fixed ... Juan's Software Service Company is in a perfectly competitive market. Juan has total fixed ...
Video: Aneurysm

For a complete list of videos, visit our video library