Author Question: It is not possible for service organizations to train their customers to follow basic rules for ... (Read 62 times)

tuffie · **on:** Jun 29, 2018

It is not possible for service organizations to train their customers to follow basic rules for producing a satisfying service experience.

Indicate whether the statement is true or false

Question 2

An agency is creating a new print ad for a whitening toothpaste. While thinking about the new layout, the art director begins by asking his staff for several comps just to see the placement of various elements, and to get an idea of the general presentation.
a. True
b. False
Indicate whether the statement is true or false