Most service organizations must pay careful attention to the ...

[khang]

Most service organizations must pay careful attention to the interactions among their customers.
 
 Indicate whether the statement is true or false

Question 2

A print ad for a new wooden floor cleaner shows before-and-after shots of a long hallway that has been cleaned and polished. This is an example of communicating product features or benefits through illustration.
 a. True
  b. False
 Indicate whether the statement is true or false

[mistyjohnson]

Answer to Question 1

T

Answer to Question 2

True