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Author Question: Which type of franchisor program offered to franchisees is based on the general notion that new ... (Read 40 times)

leo leo

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on: Jun 29, 2018
Which type of franchisor program offered to franchisees is based on the general notion that new franchisees have little or no specific business knowledge about the franchise system?
 a. marketing manual
  b. reporting manual (including appropriate financial forms)
  c. training manual
  d. operating (or operations) manual

Question 2

A service script can be normative as well as descriptive.
 
 Indicate whether the statement is true or false


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T4T

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Reply #1 on: Jun 29, 2018
Answer to Question 1

C. Training manual. See discussion under training manual and Blimpie Training illustration.

Answer to Question 2

T


leo leo

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Reply 2 on: Jun 29, 2018
:D TYSM

ricroger

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Reply 3 on: Yesterday
Gracias!

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