Author Question: The category most franchise systems are in is the one that has focus on product or service qualities ... (Read 53 times)

sabina

  • Hero Member
  • *****
  • Posts: 563
The category most franchise systems are in is the one that has focus on product or service qualities or characteristics with prices being a second-level or a lower order concern to the purchaser. Identify which generic category fits most franchise systems below.
 a. convenience goods or services
  b. homogeneous sopping goods or services
  c. heterogeneous shopping goods or services
  d. special products or services

Question 2

The services theater framework recognizes that service organizations offer a theatrical production that can evoke emotional and behavioral responses from their customers.
 
 Indicate whether the statement is true or false



cuttiesgirl16

  • Sr. Member
  • ****
  • Posts: 345
Answer to Question 1

C. Classic examples include: auto dealerships, flower shops, legal or accounting services, coffee shops, landscaping and hair cutting or styling shops.

Answer to Question 2

T



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Aspirin may benefit 11 different cancers, including those of the colon, pancreas, lungs, prostate, breasts, and leukemia.

Did you know?

Since 1988, the CDC has reported a 99% reduction in bacterial meningitis caused by Haemophilus influenzae, due to the introduction of the vaccine against it.

Did you know?

About 600,000 particles of skin are shed every hour by each human. If you live to age 70 years, you have shed 105 pounds of dead skin.

Did you know?

The horizontal fraction bar was introduced by the Arabs.

Did you know?

The B-complex vitamins and vitamin C are not stored in the body and must be replaced each day.

For a complete list of videos, visit our video library