The use of which form of information technology is becoming a ...

[mydiamond]

The use of which form of information technology is becoming a particularly important tool in service industries?
 a. Smartphones
  b. iPads
  c. Handheld computers
  d. Corporate computer systems
  e. The use of all these forms of communication is rapidly increasing among service organizations.

Question 2

There are four generic categories to classify goods and services. Which one below fits the description of----goods or services that are frequently purchased, usually are low-to- competitively priced, and staples, emergency or impulse buys.
 a. convenience goods or services
  b. homogeneous shopping goods or services
  c. heterogeneous shopping goods or services
  d. specialty products or services.

[pami445]

Answer to Question 1

e

Answer to Question 2

A. The convenience/gasoline store is a classic example of a convenience seller.

[mydiamond]

TYSM

[amandalm]

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