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Author Question: According to the services theater framework, in many types of service encounters, it is critical to ... (Read 116 times)

dakota nelson

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on: Jun 29, 2018
According to the services theater framework, in many types of service encounters, it is critical to keep frontstage and backstage areas separate.
 
 Indicate whether the statement is true or false

Question 2

Which of the following is a characteristic of feel-good ads?
 a. They work through affective association or predecision distortion.
  b. They have the advantage of looking like an entertainment show.
  c. They create and then offer solutions for feelings of anxiety.
  d. They have significant legal/regulatory exposure.


Qarqy

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Reply #1 on: Jun 29, 2018
Answer to Question 1

T

Answer to Question 2

a


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dakota nelson

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Reply #2 on: Jun 29, 2018
Thank you


Qarqy

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Reply #3 on: Jun 29, 2018
No problemo


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