The service setting refers only to the environment in which the ...

[evelyn o bentley]

The service setting refers only to the environment in which the service is provided to the customer.
 
 Indicate whether the statement is true or false

Question 2

The main objective of hard-sell messages is to:
 a. create a sense of urgency so that consumers will act quickly.
  b. highlight a consumers inadequacy within the context of a social role.
  c. create in the consumer a pleasant and memorable association with the brand.
  d. highlight the risk of harm or negative consequences of not using the advertised brand.

[lorealeza]

Answer to Question 1

F

Answer to Question 2

a

[evelyn o bentley]

TYSM

[deja]

Excellent