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Author Question: A service-dominant mindset views the customer or beneficiary as using what the firm sells to do ... (Read 31 times)

newbem

  • Hero Member
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  • Posts: 579
on: Jun 29, 2018
A service-dominant mindset views the customer or beneficiary as using what the firm sells to do something valuable or to create value.
 
 Indicate whether the statement is true or false

Question 2

According to most retail analysts, as a result of several key forces at work today, which of the following forms of nonstore retailing will experience significant growth over the next decade while the other forms will remain steady or decline?
 a. Telemarketing
  b. Vending machines
  c. Catalog sales
  d. Direct selling
  e. Internet shopping


bblaney

  • Sr. Member
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  • Posts: 323
Reply #1 on: Jun 29, 2018
Answer to Question 1

T

Answer to Question 2

E


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