Retailers should concentrate all of their customer-service ...

[kshipps]

Retailers should concentrate all of their customer-service programs around pretransaction elements.
 
 Indicate whether the statement is true or false

Question 2

Cameron Brody wants 15 percent of an average dollar invested in the assets of his bookstore to be returned in profit. Cameron is setting a(n) _____ financial objective.
 a. gross margin return on sales
  b. return on inventory
  c. return on net worth
  d. operating profit margin
  e. return on assets

[jennafosdick]

Answer to Question 1

F

Answer to Question 2

E

[kshipps]

Thank you

[jennafosdick]

Happy to help you