One of the most dramatic changes created by e-tailing is a shift ...

[RODY.ELKHALIL]

One of the most dramatic changes created by e-tailing is a shift in power between retailers and consumers. This shift in power is derived from:
 a. the ability of consumers to purchase from retailers in other countries as a result of the Internet.
  b. the inability of Internet retailers to compete with more traditional bricks-and-mortar retailers.
  c. the loss of control of pricing information by retailers due to the information dissemination capabilities of the Internet.
  d. the lack of competition in e-tailing.
  e. the decreased power of consumers when transacting and negotiating with retailers.

Question 2

Consumers generally consider what kind of recommendation to be the most credible and persuasive source of information?
 a. search engine
  b. subject expert
  c. traditional media
  d. word of mouth

[jesse.fleming]

Answer to Question 1

C

Answer to Question 2

d

[RODY.ELKHALIL]

Gracias!

[mohan]

Excellent