Author Question: _____ are those costs incurred when production processes are designed or modified to prevent defects ... (Read 123 times)

cagreen833

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_____ are those costs incurred when production processes are designed or modified to prevent defects from occurring in the first place.
 a. Appraisal costs
 b. Internal failure costs
 c. External failure costs
 d. Prevention costs
 e. Six Sigma costs

Question 2

Centers of excellence can emerge in three formats. Which one is not one of those formats?
 a. Charismatic
  b. Focused
  c. Differential
  d. Virtual



Mollythedog

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Answer to Question 1

d

Answer to Question 2

C



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