It can take only a few months for a company to adequately develop ...

[big1devin]

It can take only a few months for a company to adequately develop a quality management system that is competitive for the MBNQA.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

What is the primary lesson behind the United Breaks Guitars case?
 A) Online video has the power to reach millions of people at a very low cost.
  B) Companies must be active in monitoring their brands online in order to respond in a timely manner to customer issues.
  C) A well-executed PR strategy can help control negative social media messages.
  D) Social media is only effective for customer complaints.
  E) Customer service should not be outsourced.

[hanadaa]

Answer to Question 1

FALSE

Answer to Question 2

B

[big1devin]

Excellent

[bigsis44]

TYSM