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Author Question: The focal point of the Deming philosophy is that the entire organization should be focused on ... (Read 34 times)

elizabeth18

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The focal point of the Deming philosophy is that the entire organization should be focused on satisfying customer needs, whether the customer is internal or external.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

When a marketer decides to focus its resources on a smaller number of markets as opposed to a broad number of markets, this is known as:
 a. concentration.
  b. stipulation.
  c. specification.
  d. breaching.



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heinisk01

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Answer to Question 1

TRUE

Answer to Question 2

A





 

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