Which of the following is not an example of points that should be considered when evaluating a supplier's employee capabilities?
a. The degree to which employees are committed to quality and continuous improvement.
b. The overall skills and abilities of the workforce.
c. Employee morale.
d. Workforce turnover.
e. Disclosure of environmental infractions.
Question 2
Segmentation is the standardization of benefits and approaches the markets on a regional basis, ignoring political boundaries.
Indicate whether the statement is true or false
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