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Author Question: Why is it important for sales associates at clothing stores to maintain personal information records ... (Read 91 times)

lunatika

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Why is it important for sales associates at clothing stores to maintain personal information records on their customers? What information should be included in customer files? How should sales associates use this information?

Question 2

The original goal of the International Monetary Fund (IMF) was to provide for fixed exchange rates between member countries.
 
 Indicate whether the statement is true or false



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verrinzo

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Answer to Question 1

Maintaining personal information about customers is a way to offer good customer service. Information collected and stored could include size, favorite brands, color preference, and buying habits. Sales associates could use this information to send thank you notes after sales, birthday and anniversary cards, and notices about special sales.

Answer to Question 2

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