Author Question: For the Indian workers employed by companies such as Nasscom, which of the following descriptions ... (Read 54 times)

KWilfred

  • Hero Member
  • *****
  • Posts: 570
For the Indian workers employed by companies such as Nasscom, which of the following descriptions best describes them?
 
  a. They are people with low education levels, working jobs that they like, with wages far beyond what they could be making otherwise.
  b. They are people who see their work as highly demanding, pressurized, stressful, and burn-out frequently from these jobs.
  c. They are mostly people who have college educations, come from upper-class families in India, and receive a high degree of job satisfaction.
  d. They are people with no resources, lowly paid, and working in sweat shops for pennies an hour.

Question 2

Which of the following is an example of a type of service calls that can be offshored' by First World countries, such as the United States and the United Kingdom?
 
  a. overflow telephone calls
  b. off-hour temephone calls
  c. basic customer services
  d. all of the above



epscape

  • Sr. Member
  • ****
  • Posts: 335
Answer to Question 1

B

Answer to Question 2

D



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Barbituric acid, the base material of barbiturates, was first synthesized in 1863 by Adolph von Bayer. His company later went on to synthesize aspirin for the first time, and Bayer aspirin is still a popular brand today.

Did you know?

Astigmatism is the most common vision problem. It may accompany nearsightedness or farsightedness. It is usually caused by an irregularly shaped cornea, but sometimes it is the result of an irregularly shaped lens. Either type can be corrected by eyeglasses, contact lenses, or refractive surgery.

Did you know?

An identified risk factor for osteoporosis is the intake of excessive amounts of vitamin A. Dietary intake of approximately double the recommended daily amount of vitamin A, by women, has been shown to reduce bone mineral density and increase the chances for hip fractures compared with women who consumed the recommended daily amount (or less) of vitamin A.

Did you know?

The modern decimal position system was the invention of the Hindus (around 800 AD), involving the placing of numerals to indicate their value (units, tens, hundreds, and so on).

Did you know?

A strange skin disease referred to as Morgellons has occurred in the southern United States and in California. Symptoms include slowly healing sores, joint pain, persistent fatigue, and a sensation of things crawling through the skin. Another symptom is strange-looking, threadlike extrusions coming out of the skin.

For a complete list of videos, visit our video library