Fernandez owns a business that employs several hundred people. He would like to increase both the satisfaction and the productivity of his employees. According to research, the least effective way for Fernandez to accomplish this would be to ____.
a. encourage employees to participate in decisions about how their work should be done
b. give employees problems to solve without being told how to solve them
c. recognize employees publicly for good performance
d. increase employees' pay and benefits
Question 2
Beavis works at Burger World. Beavis's manager wants to motivate Beavis to work harder. According to your textbook, which incentive is least likely to increase Beavis's motivation and job satisfaction?
a. providing increased pay and benefits
b. allowing Beavis to participate in decisions about how the kitchen should operate
c. training Beavis to work both the drive-thru and the counter, not just one or the other
d. recognizing excellence with an employee of the month award
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