At Hamburger University, workers were told to vary their greetings to customers. Why?
a. This keeps the workers awake.
b. This constitutes a code to alert supervisors of potential problems.
c. This prevents the customer from seeing how routine the interaction is.
d. This cues the cooks about the order in which to prepare orders.
e. This reminds the customer to play the customer's role..
Question 2
Armstrong, Hamilton & Sweeney observe that blaming the victim is a common response on the part of
a. men and women who attribute bad experiences to women's mistakes, stupidity, immaturity, and avoid criticizing the party scene overall.
b. men who blame loose or promiscuous women for whatever happens to them.
c. university officials who tend to believe the women are at fault for venturing off campus and consuming alcohol in the first place.
d. women who tend to believe women who are sexually assaulted were asking for it by their provocative behavior or weak morals.
Laboratory, Institute of Biochemistry, University of Cologne.
Black Hamburger
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