Nagy Enterprises had a 32 increase in sales after sending its employees to the Reilly School of Sales. However, without the use of a control group, it is difficult to determine if:
a. the money was spent wisely
b. the 32 increase was actually due to the training
c. the increase was due to outside factors
d. the trainees actually learned anything
Question 2
Supervisors who set goals, provide feedback, and encourage employees to use their training are trying to motivate employees to:
a. come to training
b. perform better in training
c. pay attention during training
d. transfer what is learned in training to the job
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