What is not a characteristic of an effective oral reprimand of a staff member for unacceptable behavior?
A. It is conducted in front of two or more witnesses.
B. A written record that it occurred may be required.
C. It is usually the first step in progressive discipline.
D. It is stated as directly as possible to avoid any confusion regarding the intent of the manager.
Question 2
A manager who chooses to control a staff member's problem behavior by natural consequences, believes that:
A. The behavior is not really a problem for the organization.
B. Nothing can be done about the behavior.
C. The behavior is someone else's responsibility.
D. Based on the manager's experience, the behavior will soon stop on its own without taking any action.
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