Author Question: Customer service after a sale is an investment of time, money, and energy ________. A) That can ... (Read 130 times)

dejastew

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Customer service after a sale is an investment of time, money, and energy ________.
 
  A) That can have a very high return on investment
  B) That has no return on investment
  C) That 250 other people will share
  D) That has a low return on investment
  E) All of the above

Question 2

How do you decide whether your competitive advantage is strong enough? Give an example.
 
  What will be an ideal response?


ntsoane kedibone

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Answer to Question 1

A

Answer to Question 2

To decide if your competitive advantage is strong enough, the venture must do one of the following: sell to a market that is large and growing, sell to a market where the competition is able to make a profit, sell to a market where the competition is succeeding but is not so powerful as to make it impossible for a new entrepreneur to enter, sell a product or service that solves problems consumers may have with the competition, and sell a product or service at a competitive price that will attract customers.



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